Software for logistics and supply chain operators

Three systems, one operation

The common pattern is a transport management system bought a decade ago, a warehouse tool from a different vendor, and a dispatch process that lives in phone calls and messages. Each holds part of the truth about a shipment, so operations staff spend their day reconciling instead of moving freight, and the customer gets a status update that is already wrong.

We consolidate onto one operational core with a single shipment identity, then rebuild dispatch, tracking and proof of delivery on top of it. Legacy systems are retired in sequence, not all at once, and we keep read-only access to the old data for as long as finance and customs require.

• Single shipment and consignment identity across booking, transport and delivery
• Dispatch and route planning with driver, vehicle and permit constraints applied
• Live tracking with realistic customer-facing status, not internal jargon
• Proof of delivery with signature, photo, geotag and exception codes

Ports, free zones and the documentation layer

Cross-border movement in this region carries a documentation load that does not tolerate improvisation: customs declarations, manifests, delivery orders, free-zone in and out gate movements, bonded stock rules and the difference between a free-zone transfer and a mainland import. Getting the paperwork wrong stops a truck at a gate, and that cost is immediate.

We model the documentation as first-class data rather than attachments. Each movement has the documents it requires, their state and their expiry, and the system refuses to dispatch when something mandatory is missing. Integrations with customs, port and terminal systems are built as queued, auditable exchanges with reconciliation.

Last mile in a market without postcodes

Last-mile delivery in the UAE has its own physics. Addresses are descriptive rather than coded, geocoding is unreliable in newer communities, Dubai's own location referencing helps but is not universal, drivers work in Arabic, English, Urdu, Hindi and Malayalam, and cash on delivery is still a real share of volume with real reconciliation consequences.

We build for that reality: address capture with saved pins and landmarks, driver apps that work in poor coverage and multiple languages, delivery windows that survive traffic, and cash reconciliation that closes daily against the driver, not monthly against a mystery.

• Driver mobile app with offline queueing, multilingual UI and low-data operation
• Address book with pinned coordinates, landmarks and delivery instructions
• Cash-on-delivery collection, driver settlement and daily reconciliation
• Failed-delivery handling with reattempt rules and customer rescheduling

Which of our services usually apply

Custom Software Development and Mobile App Development lead, with Systems Integration joining customs, port, ERP and finance systems, and Data & Analytics turning movement data into cost per drop and utilisation figures leadership will act on. Managed Support & SRE covers the platform, because dispatch downtime is measured in vehicles standing still.

Where an operator has its own IT team, outstaffing works well: we place engineers into the existing team and keep the delivery accountability with you.

What you get

Typical outcomes

Stack we use

Questions